Custom Merchandise Printed Merchandise Webiste Title COVID copy

Frequently Asked Questions...

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Q: Do your prices include shipping?

A: Yes they do! The prices you see on the website are the total amount that you'll need to pay. No hidden fees that we're not telling you about.

Q: What's your turn-around time?

A: It's usually 1-4 working days on most items after payment has been received. We're one of the quickest in the UK!

Q: Which postal service do you use?

A: We post smaller orders using Royal Mail 1st class. We've used this service for years and it's been reliable and quick. Larger orders are sent via courier and may take a day or two longer.

Q: I need my order urgently! Can you help?

A: In almost all cases, yes we can! We are usually able to get your order to you within 24 hours. We don't charge a 'Rush' fee like so many other manufacturers and only charge you the extra postage required for next day delivery.

A signature may be required for rush/very large orders.

Q: I can't get the templates to work!

A: That's no problem, just send over what you have and we'll do the rest. We'll show you a digital pic of how it'll sit on the product of choice if required too.

Q: What forms of payment do you accept?

A: We accept credit/debit cards, cheques, paypal and bank transfers.

Any other questions?.....


Just send us an e-mail: [email protected]

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Q: Can you pantone match colours?

A: Unfortunately we can't, but we'll get very close and if there is a big difference in colours once printed, we'll let you know before we start your order.

Q: Is there any VAT to pay?

A: We are not VAT registered so no VAT is added to the products.

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